The central PC is offline
Spoke PCs cannot rely on a sender that is powered off, disconnected, or signed out of WhatsApp. Assign someone to own hub availability.
For teams with several Tally PCs
One WhatsApp sender. Several billing desks.
The Gold office arrangement uses a central Windows hub with a paired WhatsApp account. Other supported Tally PCs on the same office LAN act as spokes and route their send requests through that hub. Plan the network and operator checks before rolling it across the team.
Hub and spokes on one LAN · One QR-paired sending account · Partner-led license terms
Where the rollout can failHub LAN Operator
The office network becomes part of the send path
A multi-PC arrangement solves a different problem from a one-person billing desk. The central sender makes coordination possible, but it also gives the team one shared point to monitor.
A workstation cannot reach the hub
Test on the actual office network. Firewall, Wi-Fi isolation, and workstation changes can affect discovery or routing.
No one checks failed requests
Agree who will inspect queue or dashboard status and retry after fixing the underlying issue. Avoid duplicate sends.
A staged rollout
Prove the route on two PCs first
Choose a stable PC for the hub and a normal billing PC for the first spoke. A small trial exposes network and voucher issues before the rest of the office depends on the setup.
Account boundary: This is a QR-paired WhatsApp connector, not TallyPrime's built-in business-platform route. WhatsApp account rules, connection state, and recipient checks still apply to every send.
Hub
Pair the office sender
Install the hub on the chosen Windows PC, pair the WhatsApp account, and confirm that its dashboard shows a working connection.
Spoke
Connect one Tally workstation
Install the spoke and supplied TDL on a second PC on the same LAN. Confirm it reaches the intended hub before inviting more users.
Test
Send and recover
Send one controlled voucher from each PC. Check recipient, PDF, dashboard result, and what the operator sees if the hub disconnects.
Rollout checklist
Agree on ownership before adding more counters
The Gold arrangement can support an office team, but the exact PC count, network layout, and support terms should be confirmed with an authorized partner.
- Name the hub PC and the person responsible for keeping it available.
- List each Tally workstation and verify it is on the intended office LAN.
- Test the same business number, voucher format, and recipient review from two desks.
- Record how failed requests and duplicate attempts are handled.
- Ask the partner to document workstation coverage and setup support.
Common questions
What should an office owner know?
Does every billing PC need to scan the WhatsApp QR code?
In the hub-and-spoke arrangement, the central hub holds the paired sender. Spoke PCs route supported send requests to it over the office LAN.
Can people send if the hub is shut down?
No. The hub must be powered on, running, connected, and reachable for spoke sends to complete. Plan who checks its status during billing hours.
Can this connect branches in different cities?
This page describes a local office LAN. A separate-site or remote-network arrangement needs a specific technical and licensing review; do not assume the standard LAN setup covers it.
Start with a hub and one spoke.
Use the trial to test your actual LAN and invoice format. Ask an authorized partner for the office setup and license terms.